Cancellation & Refund Policy
Clear, transparent policies for hotel reservations
At Cloudbond Travels Private Limited, we strive to make hotel modifications and cancellations simple and stress-free. Every reservation made through our agents is subject to specific property rules outlined below.
1. Free Cancellation Window
Most flexible rate plans booked via Cloudbond Travels offer Free Cancellation up to 24 to 48 hours prior to check-in. Specific deadline dates are explicitly stated on your booking voucher.
2. Non-Refundable Rates
Promotional, special event, or deep-discount phone rates marked as "Non-Refundable" cannot be cancelled or modified for a cash refund once confirmed by the supplier.
3. How to Request Cancellation via Phone
To cancel or modify your reservation, please call our 24/7 dedicated support team at +1 (800) 419-7430 with your booking reference number. Our agents will process eligible refunds back to your original payment method within 5-7 business days.